§ 1 Object

These general terms and conditions of sale govern the legal framework for the use of the website Furnfab.com and the contractual relationships established between the buyer—hereinafter referred to as "customer"—and the seller Rheinische Möbelwerke GmbH, Industriestraße 2, 53359 Rheinbach, hereinafter referred to as "Furnfab.com."
The GTC and the electronic order form can be saved and/or printed by the customer.
 

§ 2 Conclusion of Contract

Unique Identifier(s) (IDU): pending
The offers and presentations on the websites of Furnfab.com are non-binding.
Furnfab.com will confirm the receipt of the customer's order electronically. This confirmation does not constitute acceptance of the contract.
By submitting the shopping cart, the customer places a binding order. The customer is bound by their order for 6 weeks unless Furnfab.com rejects the order before the expiration of this period. The presentation of products in the online store does not constitute a legally binding offer but an online non-binding catalog. The confirmation of the receipt of the order follows immediately after sending the order and does not yet constitute acceptance of the contract. We can accept your order by sending an order confirmation via email or by delivering the goods within 5 days. International orders are processed only upon request and against advance payment. The conclusion of the contract is done exclusively in German.
For orders in other countries, we calculate shipping costs individually for you. The order is subject to the availability of goods. In case of unavailability, the customer will be informed promptly, and any payments already made will be refunded. Goods are delivered only in quantities usual for a household.
An order can only be placed by persons of legal age (from 18 years).

§ 3 Prices and Payment Terms

The applicable price list applies. All prices stated are end-consumer prices, including legal VAT and excluding shipping costs.
We offer the following payment methods:

• by invoice with a 40% deposit (to secure our credit risk, we reserve the right to demand advance payment according to the respective creditworthiness. In this case, you can accept it or withdraw from the order)
• by advance payment (bank transfer) with a 5% discount
• by credit card
• by immediate transfer
• PayPal
• Amazon Pay

For the order of the measurement and planning service, we offer payment "by bank transfer/advance payment."

§ 4 Delivery / Retention of Title

Unless otherwise agreed, delivery is made from the warehouse to the delivery address provided by the customer.
Delivery is made to the place of use. It is necessary that there is access for a truck and that the place of use is accessible with the packages. If delivery cannot be carried out smoothly with a truck or if the place of use is otherwise difficult to access, the customer must inform Furnfab.com in advance of any foreseeable obstacles so that Furnfab.com can check for possible additional measures and costs to ensure delivery. If the customer fails to provide this notification, they are obliged to reimburse Furnfab.com for the additional costs incurred. For delivery to the 5th floor or higher, an elevator must be accessible that can accommodate furniture packages. If the conditions are not met, the delivery will be made to the curbside. For island deliveries, delivery can generally only be made to the curbside.
Furnfab.com will inform immediately about delivery delays. The ownership of the delivered goods will only be transferred to the customer after full payment of all claims of the seller against them.
Furnfab.com delivers cabinets (without glass fronts, lacquer, mirrors, veneer, or frames, as well as solid wood) within 3 to 5 weeks. For cabinets with glass fronts, lacquer, mirrors, veneers, or frames, the delivery time is 6 to 9 weeks, and for solid wood cabinets, 9 to 12 weeks. For upholstered furniture, the delivery time is 9 to 12 weeks, for sliding doors without glass, 6 to 9 weeks, and for sliding doors with glass, 7 to 10 weeks. For island deliveries, longer delivery times may occur. Additional information on delivery is available here.

§ 5 Right of Withdrawal

Rheinische Möbelwerke GmbH only concludes contracts for the delivery of goods that are not prefabricated and whose production depends on a selection or individual determination by the consumer or which are clearly tailored to the personal needs of the consumer. Therefore, there is no right of withdrawal according to § 312 g para. 2 no. 1 BGB.
For the order of pure services such as measuring and consulting or assembly, the following provisions apply:
You may revoke your declaration of contract within 14 days without providing reasons in writing (e.g., letter, fax, email). The period begins after receipt of this notice in writing, but not before the conclusion of the contract and also not before the execution of our information obligations according to Article 246 § 2 in connection with § 1 paragraph 1 and 2 EGBGB as well as our obligations under § 312 g paragraph 1 sentence 1 BGB in connection with Article 246 § 3 EGBGB. To comply with the withdrawal period, it is sufficient to send the withdrawal on time. The withdrawal must be addressed to:

Furnfab.com
Rheinische Möbelwerke GmbH
Industriestraße 2
53359 Rheinbach
Germany

Phone: +44 (0) 131 608 34 77
Fax: -49 (0) 2234-8980 409
Email: service (at) Furnfab.com

Consequences of Withdrawal

In the event of a valid withdrawal, the services received by both parties must be returned, and any benefits (e.g., interest) must be returned as well. If you cannot or can only partially return the service received along with the benefits (e.g., benefits of use) or only in a deteriorated condition, you must compensate us for the corresponding value. This may result in the obligation to fulfill the contractual payment obligations for the period up to the withdrawal. The obligations of reimbursement must be fulfilled within 30 days. The period begins for you with the sending of your declaration of withdrawal, for us with its receipt.

Special Notes

Your right of withdrawal expires prematurely if the contract is fully executed by both parties at your express request before you have exercised your right of withdrawal.

End of Withdrawal Notice

§ 6 Warranty and Liability

The legal provisions apply. For cabinets and frames of upholstered furniture, Furnfab.com grants a warranty of 5 years. The limitation period for legal claims in case of defects is 2 years.
If the delivered items have material defects, manufacturing defects, or apparent transport damages, please report these defects immediately to Furnfab.com. The customer has no obligation in this regard, and it is not a prerequisite for claiming your rights. However, otherwise, Furnfab.com will not be able to make claims against the carrier. Compliance with the previous provision does not affect your legal rights as a private consumer.
Furnfab.com does not guarantee that www.Furnfab.com is always accessible and error-free. This is particularly true to the extent that access to the offer is affected by disruptions caused outside the sphere of Furnfab.com.
In the event of a defect in the goods attributable to Furnfab.com, the customer may request repair (removal of the defect or replacement delivery) in accordance with the legal provisions.
Furnfab.com pays damages, regardless of the legal basis, in cases of fraud and gross negligence in their entirety, in case of the absence of a guaranteed characteristic up to the amount of the typical and foreseeable damage that should have been avoided by the warranty of ownership. In all other cases, liability is excluded unless otherwise provided below.

§ 6 Warranty and Liability (continued)

5. Furnfab.com can only be held liable for damages directly caused to the object of delivery; in particular, Rheinische Möbelwerke GmbH is not liable for loss of profit or other material damages. To the extent that Furnfab.com's liability is excluded or limited, this also applies to the personal liability of employees, representatives, and agents. The previous limitations of liability do not apply in the event of personal injury or if the customer has claims under §§ 1, 4 of the Product Liability Act.
6. Leather is a natural product that may show color differences and irregularities due to growth. Variations in grain and shade compared to the furniture coverings, between parts of the furniture, or the samples and coverings provided by Furnfab.com from the same material are reserved, as long as they are within the nature of the leather and the manufacturing process and are commercial. Due to the nature of the upholstery and soft materials used, the dimensions of an upholstered piece of furniture may slightly differ from the ordered dimensions. These circumstances, based on the natural properties of the covering or upholstery, do not constitute a defect and do not give rise to warranty rights.
7. Wood is a natural product that leads to irregularities in growth regarding growth, color, grain, structure, and branch outputs. These are unique to each piece of furniture and do not constitute a quality defect, a reason for complaint, or liability. Variations in grain and branch outputs are intentional and are intended to highlight the individuality of the wood.
Despite targeted drying and subsequent storage before processing the wood, drying cracks and deformations can occur years after processing due to external influences such as temperature, humidity, and sunlight. Oiled woods may appear uneven. Such variations do not constitute defects and therefore do not give rise to warranty rights.

§ 7 Data Protection

Furnfab.com processes personal data of customers and users of Furnfab.com confidentially and only transmits it to third parties to the extent permitted by data protection law or if the customer consents.
When you order from Furnfab.com, you order securely. Your order is securely transmitted using SSL encryption (Secure Socket Layer). This is a proven and very secure method of data transmission over the Internet. Thus, your data remains 100% secure at all times.
Furnfab.com draws your attention to the fact that customers' personal data is processed electronically. The data is used only for the execution of the contract, unless otherwise agreed. We store the text of the contract and send you the order data via email. The GTC can be viewed at any time. For security reasons, your order data is no longer accessible via the Internet.
In the event of termination of the contract, the customer's personal data will be deleted upon termination, unless their further storage is legally required or agreed separately. You can object to the use of your data for advertising or market research purposes at the following address:

Furnfab.com
Rheinische Möbelwerke GmbH
Industriestraße 2
53359 Rheinbach
Germany

Phone: +44 (0) 131 608 34 77
Fax: +49 (0) 2234-8980 409

Email: info (at) Furnfab.com
Additional information on data protection can be found here.

§ 8 Final Provisions
Furnfab.com reserves the right to change the offer and/or these contractual conditions at any time.
The law of the Federal Republic of Germany is applicable. The application of UN sales law is excluded.
The right of compensation is granted to the customer only if their counterclaims have been legally established or recognized by Furnfab.com. Furthermore, the customer is only permitted to exercise a right of retention to the extent that their counterclaim is based on the same contractual relationship.
The competent court is Bonn, as long as the customer is a merchant within the meaning of the Commercial Code, a legal entity under public law, or a public asset. This also applies if the customer does not have a registered office or habitual residence in the Federal Republic of Germany at the time of filing the action.

§ 9 Complaints / Conflict Mediation

Since February 15, 2016, the European Commission has provided an online dispute resolution platform. This gives consumers the opportunity to resolve disputes related to their online order first without resorting to a court. The dispute resolution platform can be accessed via the external link http://ec.europa.eu/consumers/odr/. In this context, we are obliged to inform you of our email address. This is: kontakt(-at-)Furnfab.com
We are neither obliged nor willing to participate in a mediation procedure before a consumer mediation body.

§ 10 Address and Legal Notices

Furnfab.com
Rheinische Möbelwerke GmbH
Industriestraße 2
53359 Rheinbach
Germany

Phone: +44 (0) 131 608 34 77
Fax: +49 (0) 22 34 / 89 80 409

Monday - Friday: 09:00 - 18:00
Saturday: 10:00 - 14:00

Internet: http://www.Furnfab.com
Email: service(-at-)Furnfab.com*

Managing Director of the company: David Nickel
Commercial Register: AG Bonn HRB 27723
VAT number: DE364439369

For spam protection reasons, the email address is not fully displayed. Please replace the (-at-) part with the @ character.
Please note that the legal validity is found in the original version in German. This translation is provided for informational purposes only.